CONNECTER — Contact Us

Atelier Client Concierge — By: Apogée La Fleur

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L’Invitation (The Assistance)

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We invite you to connect with our atelier. For inquiries regarding our signature fragrance collections, tracking details, or upcoming cosmetic releases, please complete the secure form below. Our team gracefully reviews all messages and will attend to your inquiry with absolute care shortly.

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Les Directives (Guidelines)

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• Standard Response Window: Our concierge team responds to all digital inquiries within 24 to 48 business hours.

• Damaged Shipments: If a glass bottle is damaged in transit, please use this form to notify us within 48 hours with an attached photo.

• Order Inquiries: Please include your full name, email address, and order confirmation number to expedite your request.

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L’Aide (Support Hours)

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Monday through Friday, 9:00 AM to 5:00 PM Eastern Standard Time.