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FAQ
LES QUESTIONS FRÉQUENTES — FAQ
General
A: We ship exclusively within the contiguous United States. Due to federal safety regulations regarding alcohol-based perfumes, all shipments must travel strictly via surface transport. We offer a flat rate shipping fee of $8.50 on all orders, handled securely through USPS Ground Advantage. We cannot ship to Alaska, Hawaii, P.O. Boxes, or international destinations.
A: Because we hand-blend and package our fragrance collections in small, intentional batches, please allow 1 to 3 business days for our Georgia atelier to fulfill your order. Once dispatched, standard surface mail ground transit typically takes 3 to 7 business days to arrive at your door.
A: Our perfumes are olfactory milestones crafted to capture the whole, healed, and empowered feminine. Every bottle is mixed hand-in-hand by the Co-Founders, fusing high-grade fragrance oils and pure perfume alcohol to build intricate, evolving scent pyramids like É L E V É (Serene Orchard), L’Élan (Coastal Crimson), and Fleur Épanouie (Velvet Lace).
A: No. Due to the custom, hand-blended nature of our cosmetics and hazardous materials restrictions surrounding the transit of flammable liquids, all sales are final. Orders cannot be altered or canceled once placed. If your glass bottle arrives broken or leaks during transit, please message us through our Contact Page within 48 hours with photo proof for a complimentary replacement.
A: Mist your fragrance generously onto warm pulse points—your wrists, inner elbows, and the nape of your neck. Let the scent air dry naturally without rubbing to preserve the delicate architecture of the notes. Because our formulas contain pure perfume alcohol, they are highly flammable. Store your 50ml glass bottle in a cool, dry place away from flame, intense heat, or direct sunlight.
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